Frequently Asked Questions

Onboarding

onetool is a platform Store that helps teams and solopreneurs discover and subscribe to new business software tools in many different categories (sales, marketing, social media management, lead generation, etc.).

The tools listed in our App Store have been carefully selected by our team of SaaS (software-as-a-service) experts, who have negotiated exclusive deals that you can only find through onetool.  

Learn how you can subscribe to one of our partner tools here. 

However, our partnership with these tools goes beyond deal negotiations. We integrate with them (technically speaking) so our users can subscribe and unsubscribe to them with just a few clicks through the onetool dashboard. This helps administrators save tons of time during employee onboarding and offboarding. 

Note: To get access to the dashboard, you must sign up to onetool first.

Learn more about the onetool dashboard here.

Before you can subscribe to a tool, you must first activate your dashboard.

To activate your dashboard, you must sign up to onetool (which only a minute).

This is how you do it:

Step 1: Enter your company email address here → https://onetool.co/sign-up/

Step 2: Add your profile info (name, company, company size, and role)

…and that’s it! 

You’ll be directed straight to your very own onetool dashboard where you can access the App Store (see image below) and subscribe to tools! 

Access the App Store

 

Subscribing to a tool through onetool is quick and simple.

The very first is to log in to your dashboard here: https://app.onetool.co/

If you don’t have a dashboard yet, sign up to onetool. Click here to learn how. 

Access the App Store

In the App Store, you’ll see that all the tools are divided into categories to help you find the type of tool you’re looking for:

Select a Tool Category

Once you find a tool in the category you’re looking for, click on the tool logo to go to the tool details page and get all the info you need: pricing, descriptions, features, pictures, and intro video (if available).

Tool Details Page

Next, click on any of the Try 14-days for FREE buttons like the one in the picture below) to subscribe:

Note: All tools begin with a 14-day trial and you can only subscribe (pay) for a tool once the trial period is over. Our team is currently working on a version of the dashboard that will allow you to skip the trial period if you want to, and it will be released very soon.  

Click the Button to try the tool 14 days for free

 

 

 

General

If you already have a onetool account: 

1) log in to your onetool dashboard,
2) go to the Tool Store and select the tool you want to try out.
3) Through your dashboard, log in to the tool by clicking on Go to Tool.

 

If you don’t have a onetool account yet:

  1. go to onetool.co 
  2. enter your email address to activate your free onetool account,
  3. log in to your onetool dashboard, 
  4. go to the Tool Store and select the tool you want to try out,

through your dashboard, log in to the tool by clicking on Go to Tool.

Yes. As of now, all the tools in the Tool Store offer a 14-day free trial. This could change in the future if any of the new tools do not have this available. However, it’s super easy to confirm if the tool you want to check out offer a trial or not. Simply go to Tool Store and click on the tool you’re interested in to access the tool details (features and prices). If the tool offers a 14-day trial, it’ll be listed as an option.

It depends on the tool. Some of them are able to technically  “transfer” your existing account to a onetool deal, but for others, you will have to delete your current account and re-open a new one through onetool.

Please reach out to us at support@onetool.co or via the chat in your onetool dashboard. Tell us the tool plan you’d like and the total number of members in your team, and we’ll get back to you ASAP.

Account

You can follow these simple steps:

  1. go to onetool.co,
  2. enter your email address,
  3. Click to the link we emailed and add your info to activate your onetool dashboard, 
  4. Invite your team members, and you’re all set! 

It will only take you a minute.

License

Absolutely! With onetool you can put an end to wasting money on unused, dusty SaaS tools and software subscriptions. You can upgrade your tools plans and cancel your current subscriptions through the Manage Tools sections on your onetool dashboard, with just a few clicks. 

Keep in mind that all changes you make to the tools in the Manage Tools section will take effect on the 1st of next month when the new billing cycle begins. In other words, when you remove a tool from the Manage Tools section you will see it disappear immediately, but you will still see it on your dashboard so you can use it until the end of the current month.

No, not at the moment as our main priority is to provide our users with subscription flexibility.

Technical

The first you have to do is sign up to join onetool and get access to your dashboard, free of charge (go to onetool.co, enter your email, and follow the simple steps to activate your account).

Once you’re in your dashboard, go to Tool Store and search for the tool you’d like to select. You can start with a 14-day free trial!

Our highest priority is to protect your data. Onetool connects your profile to the apps, SaaS tools, and services you need. Onetool’s data (i.e. billing information, payments, member log-ins, etc.) remains on our servers at all times.

With onetool you can log in to your tools though your onetool dashboard with one click! You don’t have to create or enter any other user credentials. 

Simply, login to your dashboard and click on Go to Tool right below the tool logo. This will take you straight into your tool workspace!

No, an admin in onetool can only edit the team members’ permission within onetool. To edit the user rights in any of your tools, you’ll have to do it through their settings.

Support

We believe that no one knows the tools on our platform better than the people that actually make them, our partners. To ensure you have a great experience, and you find the answers that you want, all customer support is provided by the customer success team of each tool.